HISTORY Womens Golf
TEAMS - USA &Europe
2022 lpga-season
LPGA Interviews
2020 LPGA  Season
Play Just 12 Holes
SuzyWhaley News
Business Golf Tips
7 Tips Business Women Golf
Wonder Women Needed
Women at Augusta
Losing the Battle
Honda Classic for Her
British Open
Pro Shop Tips
About Advertising
FAQ Questions
Golf Range Tips
Rocky Mountain Golf
CPGA Seminar
PGA LasVegas-2014
Poppy Ridge Golf Seminar
Extra pages
Frequently Asked Questions

i try to anticipate questions you might have about selling and marketing to women golfers and provide the answers here.

Please submit your questions;  just go to the FREE HELP LINE tab and ask Nancy a question.


Is it true that women are not good golf customers?
No, it's not.  What makes a customer "good" is if they return more in revenues than was spent acquiring them.  And, what makes a customer "bad" is if they cost more than they bring in revenues.  Since in the golf industry generally and at most golf facilities, very little money or effort has been spent in trying to court and keep women golfers, it is really difficult to say generally that women customers are good or bad customers.  What I do know is that when a golf course markets smartly to women customers, the number of rounds will rise dramatically and so will revenues.  Most golf facilities can undertake a marketing program targeting their women golfers or potential women golfers, and be successful. 


How do I know where my potential women customers are?

Unless you are a destination or travel resort, your customer base is usually within an hour's drive (some say -- thirty minutes drive is tops).  To reach those customers, rely on local newspapers for publicity and advertising.  Another source is a marketing partnership with merchants in the area where golfers might shop.  Consider a "Golf 101 for New Women Golfers" at a local sports store or at a meeting of a local association (such as women lawyers or real estate agents).  Think outside the box.  What if every customer at a busy dry cleaners, had a tag on her hanger about women's golf clinics at your facility?  And, don't forget that "word of mouth" is the best advertising for women.  Make sure your facility has a women's association or allies with a national organization such as the EWGA.  (see www.ewga.com)    Please use the FREE HELP LINE for your quick questions about reaching women golfers in your region. 

If you are a destination or travel resort, the marketing is quite different.  Please contact me at the FREE HELP LINE tab for more information.



How can I improve Pro Shop sales?

Click here for Pro Shop Tips on this website.


Why are women's handicaps so much higher (average is 12 strokes higher) than men's handicaps?

Here are some answers:  (1) The handicap ratings are based on "bogey" golfers.  The female bogey (or better) golfer is a much smaller percentage of the universe of women golfers, than male bogey (or better) golfers are of the male golfer universe.  The ratings by female bogey golfers don't refect the average skill of women golfers.  This creates a disconnet between "average" handicaps and what I call "reality" handicaps. (2) Two turf conditions are making the courses harder for women.  The first is better irrigation which decreases roll.  Since most women hit the ball shorter than men, they are penalized on more strokes for lack of roll.  (Note that most women cannot hit to greens in regulation -- the lack of roll really affects them.)  The second factor is shorter grass on the fairways.  Men like shorter grass because it promotes "spin" -- most recreational women golfers never even think of "spin."  The shorter grass makes it more likely that women could take a divot, and women don't like taking divots -- it's making a mess. So we tend to pick-up our head or body and top the ball instead of hitting down and risking a divot.  (3) A third reason explaining the differential is that one-quarter of women golfers play less than two times a year.  That segment is probably a drag on the female averages and handicaps.  But who cares about the handicap differential?  Most women use their handicaps in compeition against other women, and then it's a level playing field.  I am not suggesting any changes to the USGA Handicap System.  I think it works well.  In fact, I wish they could take a look at all their data and make available more analysis.  The handicap software has lots of features that golf professionals at their own courses should be looking at.  For example:  sort handicaps by frequency and see who are your most frequent customers.


How do I know if my course is women-friendly?

Go to Best Practices on this website.  You should have at least 75% of the practices to be women-friendly.  Click Here